Return Policy

We offer a 30 day money back guarantee on all purchases. If you are not 100% satisfied with any item, you may return it for a full refund within 30 days of delivery.
To initiate a return, please contact us at info@pantheonplayingcards.com and provide either your Order ID or the Shipping Address used for purchase, along with the reason for the return. We will then generate a pre-paid return shipping label and email it to you.
Once we receive the returned item and confirm it is undamaged, we will issue a full refund to your original payment method.

Returns Due to Defects
If any product arrives damaged or defective, please contact us immediately and we will ship a replacement item or issue a refund upon return of the defective product.

Return Shipping
We cover all return shipping costs to make the returns process hassle-free. You will not be responsible for the cost of return shipping when using the pre-paid label we provide.

Exchanges
Contact us if you would prefer to exchange an item for a different colour or product. We will facilitate exchanges whenever possible and arrange return and replacement shipping.